Cathena Group supports Post Office UK in the delivery of its postal cards’ stock survey, delivering highquality, data-driven, and sustainable management for its shops’ network.

Overview panel:

Customer: Post Office UK

Industry: Postal services

Challenge:

Post Office UK wanted to improve the accuracy of its postal cards’ stock management in order to decrease its operations’ costs while upgrading the customer service in 10.000 shops in United Kingdom and Ireland.

Solution:

 Post Office UK partnered with Cathena Group to automate and redesign the stock management with live data systems through POWER BI.

Results:

• • 13% decrease of storage costs
  • 27% improvement in customer satisfaction